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Website Care Plans

Ongoing website support that keeps your site secure, updated and running smoothly.

Care plans are designed for clients who want their website looked after without worrying about the technical side.

“Chiara went above and beyond the monthly plan to optimise my site and speed.”

— Lucienne
Sales Sherpa, Wales, UK

What’s included in a Website Care Plan

A Care Plan means you don’t need to worry about updates, security or unexpected technical issues.
I monitor and maintain your website so it stays secure and running smoothly.

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Safe Updates

WordPress core, themes and plugins updated every week and checked for compatibility, so your site stays current and secure.

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Secure Backups

Daily backups with one-click restore, so your site can be recovered quickly if something goes wrong.

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Performance Monitoring

Your site is monitored for downtime and scanned weekly for malware and vulnerabilities.

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Monthly Care Report

A simple report showing updates completed, backup status, and basic performance stats.

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Priority Support

Up to 30 minutes of technical troubleshooting each month for issues with updates, security or website errors. You report the issue and I investigate.*

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FREE Web Hosting

UK or EU based hosting with free domain renewal included for as long as you're on a Care Plan.

Small content updates, page edits or design changes are not included in the Care Plan but can be requested separately at the reduced Care Plan rate of £45 per hour. See the Care Plan T&C for full details.

*Troubleshooting covers fixing problems, not content changes, design work or new features.
Time beyond 30 minutes is billed at the reduced Care Plan rate of £45 per hour.
Support is provided by email or WhatsApp within working hours.

“She’s been helping me solve any problems that crop up with my website — sorted immediately.”

— Barry Gardner
Bay Travel, Sidmouth, East Devon

Why most websites need ongoing care

Websites rely on many moving parts working together.

  • WordPress core updates
  • Theme Updates
  • Plugin Updates
  • Security patches
  • Hosting Enviroments & PHP settingws

If these are not maintained regularly, small issues can gradually turn into bigger problems such as broken features, security risks or slow performance.

Like a car that needs regular servicing or houseplants that need watering, websites work best when they are looked after consistently.

Miss updates for long enough and small issues can slowly build into bigger problems such as security risks, broken features or slower performance.

A care plan keeps everything monitored, updated and backed up so your website stays secure and running smoothly.

And if something does go wrong, you have someone to contact who can help resolve it quickly.

Get Support for Your Website

Need help with your website?
Care plans are designed for clients who want their website looked after without worrying about the technical side.
To find out if I can support your website, please complete the form below or alternatively, send me an email: hello@chiarabroom.co.uk

Frequently Asked Questions

Why do I need ongoing website care?

Without regular care, sites can become slow, outdated or vulnerable. My care plan keeps things secure, backed up and running smoothly.

What’s included in the monthly care report?

You’ll receive a PDF each month summarising updates and site performance. If I have access to your Google Analytics, I’ll include key insights too. The care plan focuses on maintenance and technical support. It is not a retainer for ongoing website changes.

Do you include content updates?

The care plan focuses on keeping your website secure, updated and running smoothly.

It includes technical support for issues related to updates, security warnings or website errors.

Content edits such as text changes, new images, new pages or design adjustments are not included in the monthly plan. These can be requested separately at the reduced care plan hourly rate.

Can I cancel anytime?

Yes — the plan runs month-to-month. You can cancel at any time with 30 days’ notice, no long-term contracts or penalties. Cancellation can be initiated via your banking app.