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Privacy & Cookie Policy

Effective Date: 29 July 2025

Privacy Policy

Who I Am

I’m Chiara Broom, a freelance web designer based in East Devon, UK. This website—chiarabroom.co.uk—is owned and operated by me. You can contact me at hello@chiarabroom.co.uk.

What This Policy Covers

This privacy policy explains:

  • What personal data I collect

  • Why I collect it

  • How it's used

  • Your rights and choices

What Personal Data I Collect and Why

When You Contact Me

If you fill in my contact form, send me an email or request a quote, I collect:

  • Name

  • Email address

  • Website or project info you share

✅ Why? So I can respond to your enquiry and provide a quote or service.
🗑️ I don’t sell or share this information for marketing.

When You Book a Project

If you become a client, I may collect:

  • Business name and address

  • Payment info (via third-party platforms)

  • Website login details (if relevant)

  • Project content and assets

✅ Why? To design, build, and manage your website effectively.

🔐 I store only the info I need and keep it secure.

Website Analytics

Like most websites, I collect anonymised usage data via tools like Google Analytics and Abralytics. This includes:

  • Pages visited

  • Time on site

  • Device type

  • Referring site

✅ Why? To improve the site’s performance and understand what content is useful.
📉 No personally identifiable information is collected through analytics.

Cookies

Cookies are small text files placed on your device to help the site run smoothly and track anonymised visitor behaviour.

I Use Cookies To:

  • Analyse website traffic

  • Enable contact form functionality

  • Improve site performance

  • Track marketing effectiveness (e.g. Facebook Pixel)

You can adjust your browser settings to block or delete cookies if you prefer.

Third-Party Tools I Use

These tools may process your data as part of delivering services:

Tool Purpose Data Shared
Google Analytics Website performance insights Anonymised usage data
Abralytics GDPR-compliant analytics Anonymised usage data
Facebook Pixel Track ad performance Non-personal browser data
Make.com / Moxie Project workflows, bookings Project-related details
Stripe / PayPal Payment processing Billing data, name
 

All providers are GDPR-compliant or based in regions with equivalent data protections.

Data Storage and Security

I use secure, encrypted storage and limit access to essential tools only. Your data is never shared or sold. I regularly review what I store and securely delete anything no longer needed.

How Long I Keep Your Data

  • Enquiry emails: Up to 12 months

  • Client project records: Up to 6 years (for legal/tax reasons)

  • Analytics data: 14 months (Google’s default retention)

Your Rights

Under GDPR, you have the right to:

  • Request access to your data

  • Ask for it to be corrected or deleted

  • Object to processing or ask for restrictions

  • File a complaint with the ICO

To exercise these rights, email hello@chiarabroom.co.uk.

H1: Cookie Policy

What Cookies Are Used?

Cookie Type Purpose Duration
Essential Cookies Ensure the site works properly (e.g. form submissions) Session only
Analytics Cookies Track site performance (e.g. Google Analytics, Abralytics) 14 months
Marketing Cookies Track visits from ads (e.g. Facebook Pixel) Varies
 

You’ll see a cookie banner when you first visit this site, allowing you to opt in or manage preferences.

Managing Cookies

You can:

  • Use the cookie banner on your first visit

  • Adjust your browser settings to block cookies

  • Clear cookies manually from your browser

Summary

Your privacy matters. I only collect the minimum needed to deliver my services and improve my website. I never sell or misuse your data.

If you have any questions, just get in touch: hello@chiarabroom.co.uk